Frequently Asked Questions

Common questions

Do short links expire?

Standard links remain active unless they are deleted, blocked or configured with an expiration date. Availability and limits depend on your package.

Can I choose my own alias?

Custom aliases are available on packages that include this Premium feature. Every alias must be unique and comply with the usage rules.

When do analytics appear?

Valid visits are recorded as they occur. Dashboard totals may take a short time to refresh during high traffic.

Can I protect a link with a password?

Password protection is available on supported Premium packages. Visitors must enter the correct password before being redirected.

Why was a link blocked?

A link can be blocked when automated checks or reports indicate a dangerous or prohibited destination. Use the report page to provide additional information to the administrator.

Can I manage a link created before registration?

Links created in the same browser before registration can be attached to the new account when the registration flow is completed.